Welcome to the MR. ZEE Beard Butter FAQ! Got questions about taming that wild facial hair? We've got answers! From how to use our buttery goodness to what's inside the jar, we want to make sure your beard is living its best life!
If you have other questions, please just send it to support@mr-zee.com.
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- Payments & Information Security
- Shipping & Delivery
- Returns & Refunds
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If you have an issue or question that requires immediate assistance, drop us an email and we will get back to you within 24 Hours!
Payments & Information Security
Yes, all direct payment gateways comply with the PCI-DSS standards, which are governed by the PCI Security Standards Council. This council is a collaborative effort by major brands such as Visa, MasterCard, American Express, and Discover to ensure secure payment transactions.
es, we do accept online payments. Our payment processing is fast, simple, and secure, ensuring the safety of your important customer information. You can learn more about our secure checkout process, powered by Shopify, here
We accept payments from major credit card providers, including Visa, Mastercard, and American Express.
We take your privacy and security seriously. All personal information is encrypted and securely stored, and we adhere to industry-standard security practices, to read Shopify’s Terms of Service here. Additionally, we regularly update our systems to safeguard against unauthorized access, ensuring your data remains protected at all times. To read about Shopify Privacy Statement. Click here
Shipping & Delivery
Shipping rates vary based on your location and will be calculated during the checkout process. For more detailed information, please refer to our Shipping Policy.
Yes, we provide free shipping on domestic orders over $25. Be sure to check your cart for the latest free shipping offer.
After we ship your order, we no longer have control over the carrier's transit conditions. If you have any concerns or questions, please don't hesitate to reach out to us.
Returns & Refunds
Yes, we offer full and partial refunds. Please enquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.